Security & Encryption

Security & Encryption

Last Updated: December 6, 2025

To ensure the security of your information, Shenzhen Southern Intelligent Technology Co., Ltd. adopts the latest SSL encryption technology to safeguard all transactions conducted through our website. Our website uses the HTTPS protocol, ensuring that all sensitive information, including personal and payment details, is transmitted in an encrypted environment, preventing unauthorized access or tampering.

Our Security Commitment

We are committed to strictly protecting your privacy and security. All transactions and personal information will be kept confidential and will not be shared with any unauthorized third parties unless required by law. Your trust is our priority, and we implement industry-leading security measures to protect your data.

Security Features

🔒 SSL Encryption

Latest SSL (Secure Sockets Layer) encryption technology protects all data transmission between your browser and our servers:

  • 256-bit encryption for maximum security
  • Automatic encryption of all sensitive data
  • Protection against data interception
  • Industry-standard security protocols

🛡️ HTTPS Protocol

All pages use HTTPS protocol to ensure secure communication and prevent data interception:

  • Encrypted connection for every page
  • Verified SSL certificate
  • Protection against man-in-the-middle attacks
  • Secure browsing experience throughout the site

🔐 Payment Security

Payment information is processed through secure, PCI-compliant payment gateways:

  • We never store your credit card information
  • Payment processing through trusted providers (PayPal, Stripe, Shop Pay)
  • PCI DSS Level 1 compliance
  • Tokenization of payment data
  • 3D Secure authentication support

🛡️ Data Protection

Personal information is stored securely and protected against unauthorized access:

  • Encrypted database storage
  • Regular security backups
  • Firewall protection
  • Intrusion detection systems
  • Secure server infrastructure

Privacy Protection

How We Protect Your Information:

  • 🔒 All personal data is encrypted during transmission - Using industry-standard SSL/TLS protocols
  • 🛡️ Strict access controls - Data access limited to authorized personnel only
  • 📊 Regular security audits - Continuous monitoring and testing to ensure system integrity
  • 🔐 No sharing with unauthorized third parties - Your information stays confidential
  • 📋 Compliance with international data protection regulations - GDPR, CCPA, and other privacy laws
  • 🔍 Vulnerability scanning - Regular security assessments to identify and fix potential issues
  • 👥 Employee training - Staff educated on data protection best practices

Additional Security Measures

🔐 Account Security

We provide features to help you protect your account:

  • Strong password requirements
  • Secure password reset process
  • Account activity monitoring
  • Automatic logout after inactivity

🛡️ Fraud Prevention

We actively monitor for fraudulent activity:

  • Real-time transaction monitoring
  • Suspicious activity detection
  • Address verification system (AVS)
  • Card verification value (CVV) checks

📱 Device Security

Recommendations for your device security:

  • Keep your browser updated
  • Use antivirus software
  • Avoid public Wi-Fi for transactions
  • Log out after completing your session
  • Never share your password

Data Breach Response

🚨 Our Commitment

In the unlikely event of a data breach:

  • Immediate investigation and containment
  • Notification to affected customers within 72 hours
  • Cooperation with relevant authorities
  • Implementation of additional security measures
  • Transparent communication about the incident

Third-Party Security

🤝 Trusted Partners

We work only with security-certified partners:

  • Payment processors with PCI DSS certification
  • Hosting providers with SOC 2 compliance
  • Email services with encryption support
  • All partners undergo security vetting

Your Responsibilities

👤 Help Us Keep Your Account Secure

You can help protect your information by:

  • Using a strong, unique password
  • Not sharing your login credentials
  • Logging out after each session
  • Keeping your contact information updated
  • Reporting suspicious activity immediately
  • Reviewing your order history regularly

Compliance & Certifications

📋 Standards We Follow

  • PCI DSS (Payment Card Industry Data Security Standard)
  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • ISO 27001 security management principles
  • Industry best practices for data protection

Security Questions?

If you have any concerns about our security practices or data protection:

Contact Person: Jay Q

📧 Email: support@cilzio.com

📱 Phone/WhatsApp/WeChat: +86 13641404648

📍 Address:
Shenzhen Southern Intelligent Technology Co., Ltd.
Room 303, Building A2, Fuying Second Industrial Zone
No.36 Jianan Road, Zhancheng Community
Fuhai Street, Bao'an District
Shenzhen, Guangdong Province, China
Postal Code: 518103

⏰ Service Hours: Monday-Friday 9:00-18:00 (China Time)

🚨 Report Security Issues

If you discover a security vulnerability or suspicious activity:

  • Email us immediately at support@cilzio.com
  • Include detailed information about the issue
  • We will respond within 24 hours
  • Your report will be handled confidentially

Shenzhen Southern Intelligent Technology Co., Ltd.
Your Security and Privacy Are Our Top Priority
Making every journey safer and smarter.