Refund Policy
Return & Refund Policy
At Cizlio Auto Store, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a straightforward return policy.
Return Period
You may return items within 7 days of receiving your order.
Return Conditions
To be eligible for a return, items must be:
- Unused and in original condition
- In original packaging with all accessories and documentation
- Free from any signs of installation or use
Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service for your return.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 3-5 business days. The refund will be issued to your original payment method.
How to Initiate a Return
To start a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions.
Questions?
If you have any questions about our return policy, please contact us at support@cilzio.com